frequently Asked questions


If you have any further questions, please reach out. We are happy to answer!



  • What size unit do I need for my apartment?

    A 5x5 unit works for studio apartments, 5x10 for 1-bedroom apartments, and 10x10 for 2-bedroom apartments. Contact us to discuss your specific needs and furniture layout.
  • What happens if I forget my gate code?

    We have an after-hours line at (352) 746-3633 that directs to our phone. We'll answer but may not always have computer access to retrieve codes immediately.
  • Do you provide locks for storage units?

    Yes, we sell locks that come with 2 keys. If you lose both keys, we can drill through the lock for an additional charge to restore access.
  • When do I need climate-controlled storage?

    Climate control protects electronics, documents, furniture, and clothing from Florida's humidity and temperature extremes. It maintains consistent temperature and moisture levels year-round.
  • How does electronic gate access work?

    Each tenant receives an individual keypad code for 24/7 gate access. The electronic system tracks entry and provides security while allowing convenient access during our 7AM-9PM gate hours.
  • Can I access my unit after office hours?

    Yes, gate access is available 7AM to 9PM daily. Our office is open Monday-Friday 9AM-5PM, with phone rental available after 3PM and weekends.
  • What size unit fits a 3-bedroom house?

    Most 3-bedroom homes require a 10x20 or 10x30 unit depending on furniture volume. Our largest units accommodate full household contents including appliances and outdoor items.
  • Why choose month-to-month rental agreements?

    Month-to-month agreements provide maximum flexibility without long-term commitments. You can adjust your storage needs as circumstances change without penalties or extended contracts.
  • How do security cameras protect my belongings?

    Our security cameras monitor the premises 24/7, providing visual surveillance of all facility areas. Combined with electronic gate access, this creates multiple security layers for tenant peace of mind.
  • Is the facility fully paved and lit?

    Yes, our single-level facility is completely paved with drive-up units and well-lit throughout. This ensures safe, easy access to your belongings day or night in all weather conditions.