frequently Asked questions
If you have any further questions, please reach out. We are happy to answer!
What size unit do I need for my apartment?
A 5x5 unit works for studio apartments, 5x10 for 1-bedroom apartments, and 10x10 for 2-bedroom apartments. Contact us to discuss your specific needs and furniture layout.What happens if I forget my gate code?
We have an after-hours line at (352) 746-3633 that directs to our phone. We'll answer but may not always have computer access to retrieve codes immediately.Do you provide locks for storage units?
Yes, we sell locks that come with 2 keys. If you lose both keys, we can drill through the lock for an additional charge to restore access.When do I need climate-controlled storage?
Climate control protects electronics, documents, furniture, and clothing from Florida's humidity and temperature extremes. It maintains consistent temperature and moisture levels year-round.How does electronic gate access work?
Each tenant receives an individual keypad code for 24/7 gate access. The electronic system tracks entry and provides security while allowing convenient access during our 7AM-9PM gate hours.Can I access my unit after office hours?
Yes, gate access is available 7AM to 9PM daily. Our office is open Monday-Friday 9AM-5PM, with phone rental available after 3PM and weekends.What size unit fits a 3-bedroom house?
Most 3-bedroom homes require a 10x20 or 10x30 unit depending on furniture volume. Our largest units accommodate full household contents including appliances and outdoor items.Why choose month-to-month rental agreements?
Month-to-month agreements provide maximum flexibility without long-term commitments. You can adjust your storage needs as circumstances change without penalties or extended contracts.How do security cameras protect my belongings?
Our security cameras monitor the premises 24/7, providing visual surveillance of all facility areas. Combined with electronic gate access, this creates multiple security layers for tenant peace of mind.Is the facility fully paved and lit?
Yes, our single-level facility is completely paved with drive-up units and well-lit throughout. This ensures safe, easy access to your belongings day or night in all weather conditions.